Last Updated: [25 May 2026]
Welcome to Upright Wellbeing. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (uprightwellbeing.com.au) or use our coaching services, in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. Information We Collect
We only collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, or when you book a consultation. The personal information we collect may include:
- Names
- Email addresses
- Phone numbers
- Billing information (processed securely via our third-party payment gateways)
- Information you share during discovery calls and coaching sessions (kept strictly confidential).
2. How We Use Your Information
We use the information we collect or receive to:
- Provide, operate, and maintain our coaching services.
- Manage your bookings, appointments, and payments.
- Communicate with you, including sending appointment reminders or responding to inquiries.
- Improve our website and user experience.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We will only share your information in the following situations:
- Consent: When you have given us explicit permission to do so.
- Legal Obligations: If we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, or court order.
- Vital Interests: If we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person (including harm to self or others).
4. Data Security & Telehealth
We use administrative, technical, and physical security measures to help protect your personal information. Online telehealth coaching sessions are conducted via secure, encrypted platforms (e.g., Zoom) to ensure your privacy.
5. Contact Us
If you have questions or comments about this policy, you may contact us at:
Email: info@uprightwellbeing.com.au
Mobile: 123 456 789
Location: Melbourne, VIC, Australia
Email: info@uprightwellbeing.com.au
Mobile: 123 456 789
Location: Melbourne, VIC, Australia